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If you have any questions about out terms & conditions and would rather speak to a human, you can email us, fill in the enquiry form at the end of the page, or speak to us via chat and we'll get back to you asap.

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Privacy Policy

Good Day People Pty Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the Australian Privacy Act 1988 (Cth). By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to provide you with our services and improve your experience on our website.

Information You Provide

Order Information: Name, billing and shipping addresses, email, phone number, and payment details.

Contact Information: When you sign up for newsletters or communicate with us directly.

Information Collected Automatically

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Data: Pages viewed, time spent on the site, clicks, and referral sources.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to track website activity.

Information from Third Parties

Payment processors and shipping providers may share information with us to facilitate order fulfillment.

How We Use Your Information

We use the personal information collected for the following purposes:

Order Fulfillment

Processing payments, shipping orders, and providing tracking updates.

Communication

Responding to inquiries and sending transactional updates.

Marketing

Sending promotional content based on your preferences (only with consent).

Analytics

Understanding how users interact with our website to improve functionality and services.

Fraud Prevention
  • Detecting and mitigating unauthorized or illegal activities.

Sharing Your Information

We share your personal information only as necessary to provide our services or comply with legal obligations.

Service Providers

Including Shopify, Klaviyo, Australia Post, Startrack, couriers and payment processor

Legal Requirements

To comply with laws, regulations, or legal proceedings

Business Transfers

In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

You may request deletion of your data by contacting us at hello@gooddaypeople.com.

Your Rights

As a resident of Australia, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Withdraw consent for direct marketing communications.
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have violated privacy laws.

To exercise these rights, please email us at hello@gooddaypeople.com.

Security Measures

We implement security measures, including encryption, secure servers, and access controls, to protect your data. While we strive to safeguard your information, no system is completely secure.

Cookies and Tracking

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings. Note that some features of our website may not function properly if cookies are disabled.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review this page regularly to stay informed.